Always ready to assist

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Our dedicated team is here to help with any inquiries or issues. From technical support and account management to expert trading insights, we deliver fast, tailored, and effective solutions.
Avg. response time under 2 hours Support available 24/7
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Choose your preferred way to reach out — we're always happy to answer any questions.

Office Address
34 Shortens Country Estate, Lee Barns Boulevard, Ballito, 4301, South Africa
Email Support
Customer support

Our team can assist with general service and platform enquiries but cannot make trading decisions, guarantee results, or provide personalized investment advice.

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Never disclose your password, verification code, or complete payment-card details. Confirm that you are using the official contact details published on the Stonewall Capital website.

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Provide your name, email address, and a clear description of the issue. For a transaction enquiry, include the relevant reference, instrument, and date.

Complaints and formal requests

Clearly identify a formal complaint and provide the relevant account and transaction information. It will be reviewed under the applicable complaints-handling procedure.

Reach out for further details

Have a question or need a hand? We're always here to help.